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Bonjuro

by Matt BarnettLaunched 2017via The SaaS Podcast

Bonjuro is a SaaS product that helps businesses build customer relationships at scale through personalized video messages. Founder Matt Barnett initially used the system while running a market research agency, recording personalized videos on his ferry commute to convert leads across time zones. After a client requested the tool, he built a basic MVP in a weekend and charged $15/month, achieving 40,000+ users through viral product mechanics, influencer partnerships, and intense customer focus including personalized welcome videos for all signups.

Key Takeaways

  • Used word of mouth as primary growth channel
  • Reached product-market fit in 10 months
  • Got first customer via An existing agency client asked if they could use the video system Matt was using, leading to the first paying customer at $15/month after a weekend of development.
  • Most effective channel: word-of-mouth
  • Monetizes with subscription pricing
  • Built initial product in 1 weekend (initial version)

Revenue

First Month Revenue$15
Initial Investment$1.0M
Pricing Modelsubscription

Traction

First Customer ChannelAn existing agency client asked if they could use the video system Matt was using, leading to the first paying customer at $15/month after a weekend of development.
Most Effective Channelword-of-mouth
Outreach MethodPersonalized video messages to every free trial signup within 4 hours; onboarding calls with every paid user; affiliate program with influencers
Time to PMF10 months
Traction Patternword-of-mouth

Tech

Dev Duration1 weekend (initial version)
Tech Stack
Tools Used
SlackZapierClearbitPipeDriverMailTrimIntercomSalesforceShopifyPatreon

Why They Built It

Matt was running a market research agency with clients across time zones in London, New York, and Paris. He started recording personalized videos on his ferry commute to Sydney to engage leads across time zones, which proved highly effective at converting prospects.

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