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Active Campaign

by Jason VanderboomLaunched 2003via The SaaS Podcast

Active Campaign started in 2003 as an on-premise email marketing solution built by Jason Vanderboom to fund his fine arts degree. After 10 years and 8 employees generating a couple million in revenue, he transitioned to a SaaS model starting at $9/month. The company now has over 60,000 customers generating over $50 million annually and employs 330 people, growing primarily through organic adoption, partnerships, and focus on the SMB market despite pressure to move upmarket.

Key Takeaways

  • Used word of mouth as primary growth channel
  • Got first customer via Online directories and manual outreach to early adopters with hands-on customer support
  • Most effective channel: Organic growth, partnerships, and word-of-mouth from SMB focus
  • Monetizes with subscription pricing
  • Currently earning $4.2M/mo

Revenue

Current MRR$4.2M
Current ARR$50.0M
Pricing Modelsubscription

Traction

First Customer ChannelOnline directories and manual outreach to early adopters with hands-on customer support
Most Effective ChannelOrganic growth, partnerships, and word-of-mouth from SMB focus
Outreach MethodDirect customer support and close engagement with early adopters
Traction Patternword-of-mouth

Tech

Why They Built It

Jason was doing consulting work as a developer and kept building email marketing solutions for different clients. He decided to package up that work as a product so he could have more time to study fine arts in college.

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